[Resolved] Aakash Institute — complaint regarding no refund of caution money

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Aakash Centre, Faridabad, Haryana, Faridabad, Haryana, India
 Nadim Azami on Jun 14, 2019
It's regarding the refund of caution money by Aakash Faridabad centre. Even after several reminders to them they are not refunding the caution money paid in the beginning of 2 year medical course.
Name of Student : Haya Azami
PS ID [protected]

As per their one response against my several mails, they have adjusted 4666 of 5000 caution money because of GST difference on[protected] and they never reported this to me until i reach them after 2 years. How can they do this and why they didnt inform in July 2017 and why any receipt was not issued for the same. This is a pure act of cheating.
Complaint marked as Resolved Aug 10, 2019

Complaint Status

[Jun 14, 2019] Aakash Institute customer support has been notified about the posted complaint.
Verified Support
Aakash Institute Customer Care's response, Jun 18, 2019
Hi Mr. Nadim Azami! Thank you for sharing the details. We've shared the same with the relevant team for further action. Please allow us sometime to get back.
Verified Support
Aakash Institute Customer Care's response, Jul 02, 2019
Dear Sir/ Ma’am! Thank you for writing to us. With reference to your concern, as per the company policy mentioned. “Refundable Security Deposit: Each student will be charged ` 5000/- as refundable security deposit for Medical & Engineering Long Term Courses, ` 1000/- as refundable security deposit for Medical & Engineering Short Term Courses and ` 2000/- as refundable security deposit for Foundation Courses (Classes IX & X) at the time of admission. This amount shall be refunded to the student after deducting miscellaneous charges if any within three months from the date of completion of their respective courses via cheque or directly into their account, if the bank details are provided by the student / parents.

In case, the Central Govt. levies any kind of indirect tax or increases the existing GST of 18%, then, the additional liability will be payable by the student/parent. In case of non-payment, the same shall be recovered from student via debit from their security deposit. Moreover, any fee dues or pending payments or penalties due towards AESL shall also be debited from the security deposit amount.” Therefore, after deducting the amount basis GST, refund of INR 334/ is applicable. You shall receive payment against the same shortly.
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    Aakash Institute - complaint regarding no refund of caution money