[Resolved]  Aakash Institute — delay of service

There has been constant and irresponsible response from akash live. Payment was done on 24 th and now its 26 th yet there is no access to linkfor lectures
But only payment receipt had come. When they seeked my daughter to be enrolled they called so many times. Now no response."now i require a refund". Since she hasnt used the class at all till now.
We dont know why log in credentials were given to us and what use they were of..
The officials are extremely rude.
Was this information helpful?
No (0)
Yes (0)
May 3, 2019
Complaint marked as Resolved 
Aakash Institute customer support has been notified about the posted complaint.
Mar 26, 2019
Updated by Banumathi .S
An amount of 18, 499 was paid for this jee main crash course on akash live.
Verified Support
Mar 26, 2019
Aakash Institute Customer Care's response
Dear Parent! Apologies for the inconvenience caused. Please help us with your PSID so that we can look into this immediately.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aakash Institute
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    605
    Pending
    0
    Resolved
    191
    Aakash Institute Phone
    +91 11 4762 3456
    +91 11 3945 4545
    Aakash Institute Address
    Aakash Tower, Plot No-4, Sector 11, Dwarka, New Delhi, Delhi, India - 110075
    View all Aakash Institute contact information