[Resolved] Aakash Institute — delay of service

 
1 Review
India
 Banumathi .S on Mar 26, 2019
There has been constant and irresponsible response from akash live. Payment was done on 24 th and now its 26 th yet there is no access to linkfor lectures
But only payment receipt had come. When they seeked my daughter to be enrolled they called so many times. Now no response."now i require a refund". Since she hasnt used the class at all till now.
We dont know why log in credentials were given to us and what use they were of..
The officials are extremely rude.
Complaint marked as Resolved May 3, 2019

Complaint Status


[Mar 26, 2019] Aakash Institute customer support has been notified about the posted complaint.
Updated by Banumathi .S, Mar 26, 2019
An amount of 18, 499 was paid for this jee main crash course on akash live.
Verified Support
Aakash Institute Customer Care's response, Mar 26, 2019
Dear Parent! Apologies for the inconvenience caused. Please help us with your PSID so that we can look into this immediately.
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    Aakash Tower, Plot No-4, Sector 11, Dwarka, New Delhi, Delhi, India - 110075
    Aakash Institute - delay of service