[Resolved]  Aakash Institute — harassment of my daughter

Address:

South Ex- Part -1, New Delhi, Delhi

My daughter is a student of aakash institute south ex centre for the medical coaching. Her name is pooja priyadarshini of tw11 batch. I paid the last tuition fee on 7th august, 2019 through neft and the neft acknowledgement was mailed to the centre on accounts. [protected]@aesl.in and [protected]@aesl.in on 7th august. The next day i called up the accounts department and confirmed the receipt of the fees. On 13th august i received a sms on my mobile as quote “dear pooja priyadarshini, we acknowledge with thanks, the receipt of rs.31376.00/- vide eft transaction id: n[protected], transaction dated:[protected], towards payment of course ty - two years integrated course for neet and aiims - before x board result.” unquote. On 18th august i again got a sms as quote “dear parents, your ward fees is still not paid after due date. Pay immediately by card/neft/paytm/dd to avoid any kind of inconvenience. Pls ignore if already paid” unqote. On receiving this sms, i gain called up the accounts and they again confirm me that they have received the payment.

Today my daughter was called from her class and was told in front of all the students that she has not paid her fees yet.

This is the third time in last 1 year happened to her after every quarter she was called and asked to pay the fees inspite of i making the payment always within the due dates. On the last occasion in the month of june, 2019, i bright the matter in to the knowledge of the branch manager mr. Abhishek johar, he acknowledged the mistake and promised me that this will not happen again. This has happened to my daughter for the 3rd time in a row.