[Resolved] Aakash Institute — request for refund my deducted fees - 35538 | |||
It is stated that my younger brother had joined your aakash institute, bareilly centre on 27.07.2018 as given below detail. Student name: himanshu, Roll no.:[protected], Psid b: [protected] We are paid all desire fees amount (Registration fee: rs.11, 800 and other fee: rs. 57052.00) on 27.07.2018 as per your institute, but unfortunately, due to shifting to other place he can’t study further in your institute. That’s why, we had given one application for refund total amount, but your institute has given refund only rs.33314 against total paid amount rs. 68832 and deducted amount is rs 35538, hence this deducted amount is very big amount and we can afford such big amount. My experience is very very bad and this is very much painful for me as where my brother have not attended one day full class and also he did not received any book, admission card and bag as your institute provides at the time on admission, but you have deducted a big amount rs 35538.in spite of our repeated follow-up with your bareilly center and mail with your grievances dept, they did not show concern about it and we didn't get balance amount till now. A month already gone.. What's the matter?? Requesting you to refund my balance amount rs. 35538. Thankfully to you, Manoj kumar Was this information helpful? | |||
Oct 26, 2018 Complaint marked as Resolved Aakash Institute customer support has been notified about the posted complaint. Verified Support Sep 14, 2018 Aakash Institute Customer Care's response Hi Mr.Manoj Kumar! Apologies for the inconvenience caused. We've escalated this to the relevant team, please allow us sometime to look into this and get back.
Verified Support Sep 19, 2018 Aakash Institute Customer Care's response Hi Mr.Manoj Kumar! Apologies for the delay in response. We're working on this. Please allow us sometime to get back with an update.
Verified Support Dec 04, 2018 Aakash Institute Customer Care's response Dear Sir/Ma’am, Hope you are doing well. We have been informed by the concerned person/department who was handling your grievance that it has been resolved. Applicable refund has been credited to the parents account. We hope you are satisfied with the resolution. If there is anything further please feel free to reach out to us at [protected]@aesl.in | |||
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