Aashirvaad Atta — rubber like batter

I have been a consumer of aashirvaad aata from many years. I purchased a 5kg pack recently, and opened it today to make chapathi. When i was making batter it was expanding like rubber. I tried to make batter again by taking some more aata in another plate. But the same thing happened even with it.

I made a call to customer care, but no one was ready to listen to my concern.

Please look into this issue and solve it as soon as possible, because this cannot be taken lightly, as it concerns with our health.