[Resolved] Abbott — similac advance stage 1 | |||
I Dilip Kuma Shaw, Mobile No. [protected] on being advised by a pediatric physician of Marti Mangal Pratisthan Hospital I started feeding my new born child "Similac Advance Stage 1". That on 26.06.2018 I purchased the Similac Advance Stage 1, having Batch No. 1016328( Mfg :24/05/2017, Xp 14/05/2019) in Tin container from a Medical shop namely Moulali Blue Print at 75, S. N. Banerjee Road, Kolkata -700014 having Drug Licence No. 9636S/9646SB under Invoie No. A-0011726 dated 26/06/18. After opening the Tin container and removal of the Tin Sheet Protection cover I took the milk out of the said container and mixed with lurking warm water in a Bottle Feeder and shaking it well a lot of foam was formed on the surface of milk which did not receded even after lapse of 15-20 minutes and when said milk was given to the child to suckle he did not had the same. That I repeated the processes for number of times but the condition of the milk remain the same as stated above.. As such the child was gave brest feeding for the whole day. That on 28.06.2018 I purchased from another Medical shop namely Jeewan Jyoti the Similac Advance Stage 1 in Plastic container and on using the same I did not had the complaint as stated above. I therefore seriously apprehend the Similac Advance Stage 1 product which I purchased from Moulali Blue Print is a dubious product which requires to be seriously look into so that the product can be replaced by the company. Was this information helpful? | |||
Aug 21, 2018 Complaint marked as Resolved Abbott customer support has been notified about the posted complaint. Verified Support Jul 19, 2018 Abbott Customer Care's response Hi Dilip, We are very concerned to hear that, Abbott takes all product quality feedback seriously. We request you to call us on our product helpline[protected] between Monday to Saturday 10.00am – 6.00 pm or email us your contact details at wecare.[protected]@abbott.com, so our Customer Service representative can reach out to you at the earliest.Regards, Abbott India. | |||
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