[Resolved]  Abhibus Services India — abhibus ticket booking using phonepe failed and no refund!!

Address:Hyderabad, Andhra Pradesh
Website:www.abhibus.com

Hello there,
I've booked tickets from abhibus like around 5-6 times but never faced any problems using debit card as payment option. Now. I've tried to book tickets from bangalore to hyderabad via abhibus using my phonepe balance as a payment option. Unfortunately, the transaction was failed for some reason and a message stating that amount deducted from phone pe will be reversed back within 2-3 days. Today, it's already 5 days and i haven't received my money back to my phone wallet. I've contacted abhibus customer care and no answer from their end.
I'll wait for a couple of days and i'll forward this case to the consumer court if there is no action from abhibus.


Phone pe txn. Id : p1708171956498453133374
Abhibus account : [protected]@gmail.com
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Aug 23, 2017
Complaint marked as Resolved 
Today Abhibus has resolved my issue and did refund money(the failed transaction amount) back to my PhonePe account. This is the first time I've used this website(ConsumerComplaints) to post a complaint and I got it resolved in no time, thank you for that. I was planning to avoid future bookings on Abhibus but, since they have responded and resolved my issue without much hassle, I still got hope on their service as trustworthy and will continue using them.
AbhiBus Services India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi i have booked 2 tickets from vijayawada to hydredad and wanted to cancle called twice ansered my call put me on hold while taking number and dscnted call same happend again what kind of service is that and have to wait every time i call for minimum 10 to 15 at night times
my email is [protected]@gmail
phone is [protected]

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