Abhibus Services India — BM CARGO SERVICES PVT LTD Operator canceled my ticket

I've done the booking from Hyderabad to Bangalore for 7th Sunday at 9:30pm at Secunderabad old Passport office as my boarding point. But no bus operators reached me and I've already called them couple of times service Boarding point and operator confirmed me to wait at Boarding point. I've waited for and try to reach them they are disconnecting my call finally driver answered my call and asking me to come to Arramanjali stop near Lakdikapool. They missed to call me and asking me to come to Lakdikapool. I'm trying to call you are disconnecting. I've done booking from Secunderabad as my boarding point. Driver is saying I'm the Owner of the bus, it mistakenly happened he asking me to come to Lakdikapool. Otherwise cancel your booking like that he is speaking. If not picking me up from Old passport office, you have to attend infront of court. Call me back.I have to attend my office tomorrow due to Emergency. otherwise You have to face Leagal obligations otherwise..but finally driver said to me that come in auto and not possible to setup the pickup from the booking point.otherwise we will cancel your trip you will get refund one or three days.Such a disgusting service during this rainy season waited more than an hour and finally asked me to come to different location which is 10kms for from the boarding point. Useless Service worst operators, Arrangant behavior with passanger response not good and . I need the refund back to me and need penalty for absence of my duty as well because of their mistake.