[Resolved]  Abhibus.com — Boarding Point issue

Address:Pune, Maharashtra

On 24th Dec 2015, I booked a ticket from abhiibus.com to travel from Pune to Ambajogai. PNR number[protected]. I had chosen boarding point as ELPRO COMPANY, NEAR HDFC BANK, CHINCHWAD. The departure time was 08:45 pm, I reached at the boarding point on 08:15 pm. I was waiting for the bus; at around 09:00 pm suddenly I got a call from cleaner of the bus (or whoever the person) saying that he was waiting for me from 15 mins at boarding point ADITYA BIRLA HOSPITAL. I got shocked, I am literate enough to read my boarding point in the confirmation message. The bus went off from ADITYA BIRLA HOSPITAL point, i was requesting to the cleaner/Kushal Bus personnel to arrange somehow or i will reach the Boarding point where they were but in vain, I lost my reserved seat. I have to board some other bus, immdiately and have to travel by seating beside driver of that other bus. Requesting to the concerned authority to refund my money 585 Rs. Who is resposible to the inconvenience caused ? This incident caused due to poor management between Abhibus.com and Khushal travels. Details : Bus : Khshal Pragati express Dept time : 08:45pm Boarding point : ELPRO comapany, near HDFC bank, CHINCHWAD Date : 24th dec 2014 Mobile No: [protected]
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Complaint marked as Resolved 
Abhibus personnel called me on personal phone and asked about the inconvenience caused. Abhibus refunded the bus ticket.
customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2014
AbhiBus Services India Customer Care's response
Dear Customer, we been trying to reach you. However you are not responding to our calls.

Would appreciate if you could give us your convenient time for us to reach you and address the issue


Regards
Abhibus
Complaint comments 

Comments

Thanks for kind support Abhibus.com. I got my refund.


I will suggest/recommend my friends and family to use Abhibus.com for bus ticket booking.

Actually I use Abhibus.com since one year, and never gone through such case previously. I have downloaded and installed the Abhibus App on my phone also.


I am hopeful that you guys will take care in future about the boarding points in your site and actual bus routs.


Thank you very much once again.


Rushikesh Ramdasi

ticket cancel

Hi I am Dinkar Dhonde I booked my ticket dated 18/12/2014 from Hyderabad to Ahmednagar, Ticket no TS-ABB11779603AIE. for dated 24.12.2014 on 5.45 PM and I got SMS on 24.12.2014 on 5 pm stating that your ticket has been cancel .

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