Abn Amro — outstanding status of loan emi

Address:

New Delhi, Delhi, 110008

My name is sumit girotra
I took the personal loan from abn amro bank in 2004
For which i have paid all the emi's but in my cibil the status is not yet clear
Though i have not got the clearance certificate
As one of my emi which i have paid is not being shown in their records
The same was collected by their authorised person
For which i have got the receipt also
My personal loan account number is 9454677
The amount is rs 11000, for which the real dispute is.
For which the payment was done on[protected] in cash
The collection agent were
Management infomedia, the authorised collection agency by the bank
The receipt no. 40614