Hi. This Is abdulhameed momin. My user ID is Hameedmomin. Im regular rummy player on Ace2three. Now Im facing Login issue. My account has been Restricted without any reason. I am Contacted Costumer support executive but no response. Please help me to Activate my account. Thank you
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Ace2Three customer support has been notified about the posted complaint.
Verified Support
May 04, 2022
Ace2Three Customer Care's response Hope you are doing good!
With reference to your report we understand that your concern is regards to your A23 account.
Please be informed that systematic alerts were raised on your account and it took action due to which your account was kept on hold from the systems end.
As per our Ace2Three terms and conditions if any such alerts is raised from our systems end then that means as it has found some discrepancies in your gaming patterns.
However as per your conversation with our support team we have raised Ticket id:408414 to our concern team to check and we request you to wait for an update from our end.
Hence if you have any other concerns please email us from your registered email id to [protected]@a23.com so that we could check.
Should you require any further assistance, please email us to [protected]@a23.com or call us on[protected].
Regards!
Team A23.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html
May 12, 2022
Updated by Abdulhameedmomin Hi Ace2three. Please Recheck My Game play. I know I played Fairly And Sincerely. User id Hameedmomin. It's humble request please once again check my gameplay. And please activate my account as soon as possible.
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