[Resolved] Ace2Three — Cheating with the public

Mohan262

from Nagapur, Maharashtra

Aug 15, 2022

Address:

India mumbai

10th August A23 website disconnection issue I have a rise complaint my amount will be debited a23 account still not refunded so many times I will call the customer service ise totally cheating with the public

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Sep 18, 2022

Complaint marked as Resolved

Ace2Three customer support has been notified about the posted complaint.

Aug 15, 2022

Updated by Mohan262 My ID keerthikano1
10th August disconnection issue I have a so many times complaint a23 customer service but no one regloved my complaint I am calling daily 4 to 5 times no one clear the issue I want my money it's a clearly cheating with the public it's wantedly created the service issue planning all the players money holding

Verified Support

Aug 15, 2022

Ace2Three Customer Care's response Hope you are doing well.

This email is reference to your concern and we understand that you have faced issue in Game id:[protected] on 10-August-2022.

Please be informed that we observed an unforeseen technical glitch in our A23 application on 10-August-2022 and few of the games were impacted.

We understand that you were impacted with the same and your balance was debited. After verifying, we have refunded the balance back to your A23 account.

However, we see that you have faced issue in Game id:[protected] on 11-August-2022 and we have raised Ticket id:420210 which we are checking on high priority.

We apologies for any inconvenienced cause.

Should you require any further assistance, please email us to [protected]@a23.com from your registered email id so that we could check.

Regards!
Team A23.

Note: All users residing or logging in from the restricted States will not have access to our real cash games.

For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html