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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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48%
Complaints
288
Pending
83
Resolved
115
View all 288 Ace2Three reviews & complaints
1st floor, Ashi Building, 19 - Rouse Avenue Institutional Area, New Delhi, Delhi, India - 110002
View all Ace2Three contact information
With reference to your report we understand that your concern is regards to games.
We are sorry to inform you that we are unable to determine your account user id .
Also please be informed that the games are in no way prefixed and cards are distributed using a certified Random Number Generator software which cannot be modified or managed at any time by A23. Our random number generator (RNG) software ensures that cards are completely random and don't favor any player over other players.
The wins/ losses are completely based on the player's skill and we have no influence on the outcome of the game.
However, we request you to get back from your registered email id to [protected]@a23.com or share us your user id so that we could check.
Regards!
Team A23.
Note: All users residing or logging in from the restricted States will not have access to our real cash games.
For more details on restricted states please check the link: https://www.a23.com/tsrummycompliance.html