Acer India — about my defective screen due to regular charging in warranty period

Address:

Tumkur, Karnataka, 572103

I bought a new laptop from acer india in 2017. Due to regular charging my lcd screen get hot and got some blocks on the screen. As my laptop is in warranty period i complaint in acer customer care several times. After that i got a complain no-2724199i. After that one engineer came from acer tpm in cms it services pvt ltd-bangalore and after doing several calls to him as he didn't picked up the call then i messaged him that i will complain to customer care after that he came and misbehaved with me and he was very rude and arrogant. His mobile number is - [protected] and also told that no one can repair my laptop as long as i am working in acer india. After that without any action taken for repair company closed the case. When i inquired they told that my case is closed. After that company told me to complain again, i did according to them and complained again. My new complain id is -2727669i. After they did not entertained me and neglected my case totally. After that i complained again with a case id no-2735838i. After complaining again with this id no they did not respond at all. After complaining three times they did not register case for me and did not respond at all. After complaining 3 times and wasting my time of approx.1 month i m very harassed by the service given by acer india and i personally went to service center he demanded me 8000 rupees. I suffered too much loss of money and wastage of my precious time as i am student and i need my laptop all time. Please look inside this case seriously and help me out.