Address: | Thane, Maharashtra, 421301 |
Dear team,
I had lock call on 23 jul 2017. Kindly find attached screenshot. Till date my call is pending.
Your engineer visited site on 13 sep 2017 at 12:30 pm. He check the laptop and said i will order new battery for the same.
Now around 13 days past, no reply or any communication from your side.
Your partner company executive not provide proper answer to the customer query. They don't have proper status of the call. Most of the time they are argues with customer.
Kindly solve my problem on priority basis. Call is pending from last two months.
Engineer who had visited not even submitted customer copy of the service/visit report to me.
Your engineer again visited my home for checking a laptop on 28 sep 2017.
He said that within 3 to 4 days you will receive the battery.
But still one week passed no one has contacted us for the same. Was this information helpful? |
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