Acer India — delay in warranty claim of my laptop

Address:

mustafa colony near badikaman jm road bijapur, Bijapur, Karnataka, 586101

Company have taken more than one month but failed to resolve my operating system issue and still delaying to provide service, i have already given more than expected time to company's service center but they are very irresponsible through my case id 3087634i
Date of case id id 16/02/2019
But till today they have not provided me complete solution.