Address: | Mumbai City, Maharashtra, 400004 |
Hi,
I had purchased Acer 2 in 1 Laptop (Model- S1001) from your Authorised Dealer located in Mumbai on 29th Feb 2016 vide Invoice No.RC/16-16/014317A. Within few days, the laptop's keyboard started malfunctioning. It was given to your service center with whom i am following up regularly. Its been more than a month now but i have not received any positive response from them. They keep saying that the required components are not available with them and are waiting for arrival of the same from Bangalore.
I had opted for Acer with the confidence that it is a reputed brand. But i am extremely sorry to say that I am highly disappointed by your service.
I request you to kindly look into the matter urgently and solve the problem by either repairing it or replacing the same with a new one.
Awaiting a favourable response from you.
Regards,
Shruti Nair Was this information helpful? |
Post your Comment