Acer India — Faulty Laptop Provided and not replacing

Address:Bangalore, Karnataka, 560025
Website:www.acer.com

Model: Aspire E15
Sl No.- NXMVHSI04353607AE7600
Date of purchase[protected] from Tezpur, Assam.
Problem: Automatically switch off after few minutes functioning.
Complaint registered at Acer servicing centre Tezpur. They replaced almost every part of the laptop including screen, keyboard, mother board, CPU, touch pad, battery, etc.,
After nearly 3 months they returned the laptop OK. But it was noticed that laptop works only when only one or two applications are running.

After few days the same problem started again, with constant power-off automatically after every 5 to 10 minutes.

The warranty period is 1 year and its been 11 months I purchased. But Acer says that warranty started some 4-5 months prior to my purchase.

I request Acer through you to kindly take back this faulty system, and replace with a well functioning laptop. Even 1-2 years old laptop is ok for me. Or else just return 50-60 % money that I paid for purchase.
Was this information helpful?
No (0)
Yes (0)
Acer India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Acer India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    798
    Pending
    0
    Resolved
    236
    Acer India Phone
    +91 80 3940 8700
    +91 804070 8700
    Acer India Address
    "Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India - 560025
    View all Acer India contact information