Acer India — insisting to pay for nothing \"warranty void sticker\"

Acer India — insisting to pay for nothing "warranty void sticker"

A abuzarshabab from Delhi, Delhi

Am abuzar I have purchased my laptop with extra hdd slot When i want to upgrade my laptop witj an extra hdd Which is easy for any kid while i already epaired thousands of customer's laptop an mobile devices on my shop Then called to acer seevice center about that I want to insert hdd and i need to remove "warranty void sticker" They tell us if want to upgrade you should have to do it with acer authorised service center So i simply tell them my laptop is onsite warranty So, come and install it for me Then acer said You have to visit our service center and you have to pay installation charge for upgrade The probelm is here acer force us to pay charges for upgrade in india And they put "warranty void sticker" for insisting customer to visit their center and pay money for nothing. While in various country it is illegal like us It should also need to be illegal in india. I have trust in indian constitution i hope it will resolve asap Was this information helpful? No (0) Yes (21)
Acer India customer support has been notified about the posted complaint.
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Comments

justanotherbuyer

from Lucknow, Uttar Pradesh

Acer still has this in practice in 2021. Why doesn't people just rob other directly? why go through the middle man? If it takes years of complaints to get a sticker removed that is unethical and downright illegal in other countries, then there is no point of having such forums because the complaint lasts more than the product, if not the product owner.