Acer India — received defective product

Address:

Bangalore, Karnataka, 570022

I bought a acer product which is acer predator helio 300 ph[protected]ul on 13th may 2018 from online store.

I have received a defective product from them, after a day o[censored]se the screen completely freezes.

To my knowledge, all the products of similar model have this issue, and acer have only agreed that there is some technical problem with this product.