[Resolved] ACT Fibernet

[Resolved] ACT Fibernet — broadband

S Shobha Kanakashetty from Mumbai, Maharashtra

The worst customer service. My interest is not working from 9 days and no response. When I call customer care they say u have raised complaint now what is the issue. When I told 9 days is too much for a issue, the agent who took the call says " u have resorted the this thrice" seriously is this how the customer are treated. N there is no no way to see status of ticket, except it says inprogress from 9 days. Was this information helpful? No (0) Yes (0)
Jul 29, 2019 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jun 19, 2019 ACT Fibernet Customer Care's response Dear Shobha Kanakashetty, We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you. Regards, ACT Fibernet
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Comments

sarathra

from Bengaluru, Karnataka

Internet is not working for me for the last one week time and didn't got any response from ACT team end so far. This is the worst service I am experiencing in my whole life time. I send escalation mails also. No response for that also. Really fed up with this people

ACT Fibernet Customer Care's response, Jun 19, 2019

Verified Support

Dear Sarathra,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Regards,
ACT Fibernet