[Resolved] Act Broadband — Usage Data & FUP scam
Bangalore, Bangalore District, Karnataka, India
ACT used to provide minute details of data usage, which could be accessed on their website 24/7. They have suddenly removed this service & all that is provided now is the total data used & option to reset FUP by paying extra. I hv been noticing that my data usage is showing more than I'm actually using & thr is no way I can track or check this. Cust Care are clueless abt this & the wait is too long. Customers hv right to this info 24/7 & ACT should act in this regard than wait for some suit to be filed in this regard, unless they are really up to some serious data fraud.
Complaint marked as Resolved Jul 2, 2017
[Jun 01, 2015] Beam Telecom / ACT customer support has been notified about the posted complaint.
Verified SupportBeam Telecom / ACT Customer Care's response, Jun 01, 2017
We are sorry to hear that and would like an opportunity to make things right. Please share your contact number and city name and we will investigate this matter
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