[Resolved]  ACT Fibernet — act fibernet is not providing proper service to customers

Address:

Rangareddy, Andhra Pradesh, 500068

I had an issue of no internet on sunday i. E 6 oct 2019 after multiple follow ups and calls they resolved this issue on wednesday i. E on 9 oct 2019. Bad part is again i am facing issue of no internet on saturday i. E 12 oct 2019.
Looks like actfiber is not paying any importance to customer satisfaction or interest.
Now again i called to customer care. The are saying it will take 48 hr again to resolve this issue.
They are cheating customers by providing poor service.
This looks like actfiber is cheating customers by taking money from customers and providing poor service.
Really unhappy with the response i got from customer care people.