ACT Fibernet — act fibernet new connection delay

Address:

Ranga Reddy, Andhra Pradesh, 500084

I am existing customer requested and requested connection relocation but the customer care and service guy said connection relocation takes max 7 days of time so instead suggested me to go with new connection. So I had subscribed for a new connection on Jan 30 through a sales representative by paying an amount of Rs. 12, 00. My account no[protected]. I was initially promised that the connection would be installed by 31st dec 2019. But, after the amount was deducted, no response from any person till date and they are saying connection box is full at the area so it will take another 7-10 days. service guy number who promised me 24 hrs of connection nawan (who checked my location details & everything before payment) ph [protected].

My ph no [protected]

if this request not going to resolve ASAP, I wont hesitate to proceed legally through public forum.