[Resolved]  ACT Fibernet — new connection not established

Address:

Chennai, Tamil Nadu, 600088

We have paid for the new act connection on 7th december, 2018. But till now it is not activated. No proper response any personnel in the company. Made complaints daliy regarding this issue. They say within 24 hrs action will be taken. But no response for the past 10 days. Very poor service. Sales persons stood in queue immediately after i made an enquiry. They were very fast till i paid for the connection. But after received payment, i had to call them for installation. They got the password from my mobile even before coming for installation. I didn't think that these people will be so irresponsible, otherwise i would not have revealed the password.
Now they say that my connection is working good. But it is not yet installed.
I dont understand whats going-on...
Very disappointed with act internet fiber.