ACT Fibernet — waste in service taking money is there policy

Address:	Somustreet, Kothapet, Guntur, Andhra Pradesh, 522001
Website:	ACT

Respect sir /madam
My name is P.REVANTH KUMAR
MY ACT LOGIN MOBILE NUMBER [protected]
SINCE FROM LAST 3 YEARS ABOVE IAM A ACT CUSTOMER IAM USING
From last 10 days i am facing issue by using internet connection
I have raised a complaint at 9th of this month problem solved & after 2 days same problem raised
Again i had raised a complaint at same problem to customer team on online booking also they told it will be solved with in 24 hours but no body resolved
& Telling same process of 24hrs time
At last i asked how many days & times ur telling 24hrs they told ur act fiber cable connection is problem so it is taking time
By local act teem for telling correct information on complaint they r taking nearly 10 days
What sir what a good support act team
At last 6 months before also same problem we faced of my act internet

After raised complaint s to act after 15 days they told ur router input pin is complaint so change ur router to new piece i asked why it is not working
The local ACT TEEM TOLD A GOOD CINEMA STORY they told it was damaged
For STORM DISTURBANCE IN SKY SO IT WAS DAMAGED & LAST THEY TAKE AMOUNT & CHANANGE A NEW ROUTER
NOW ALSO TAKING LONG TIME
TODAY WE RECEIVED A SMS OF MY COMPLAINT UR COMPLAINT TICKET IS CLOSED
BY NOT RESOLVE MY PROBLEM HOW IT WAS CLOSED
WHO TOLD TO CLOSED MY COMPLAINT NO BODY ASKED ME UR COMPLAINT IS SOLVED OR NOT
AGAIN I ASKED & RE OPEN MY COMPLAINT

Late in service
Taking long time
WASTE IN SERVICE
TAKING MONEY
...
... THANKYOU SIR/MADAM
... P.REVANTH KUMAR
[protected]
GUNTUR[protected]AP)
.