[Resolved] ACT Fibernet — 4th complaint raised - Till now issue not resolved

npg_sundaresh

from Mumbai, Maharashtra

Aug 31, 2021

Address:

Selaiyur, Karpaga Nagar

My ACT user id[protected]
This is my 4th complaint on the same issue. I have raised complaint on the network disconnection during power cuts. Service engineer confirms me every time that he has procured the backup equipment and closing the ticket.
Till now this issue is not resolved.

Due to this network disconnection during power cuts, I am getting disconnected from my important business calls.

I want this issue to be resolved at the earliest. If it is not resolved, I will have to move out of ACT and go for the best service provider.

I am totally frustrated with this type of service from ACT.

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Sep 2, 2021

Complaint marked as Resolved

Ticket resolved quickly

ACT Fibernet customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2021

ACT Fibernet Customer Care's response We regret the inconvenience caused. Please be assured that our team is looking into this.