[Resolved]  ACT Fibernet — Account suspended

My Name is Vishal Kumar, I am from Lucknow I have ACT Fiber net my user id is[protected] last month I took this service I pay Rs.1884 on 8th April than I pay 677.41 on 5th may and my due is 15th may but still I make this payment on 5th may because I don't want any issue on my work but thanks to ACT Fiber net they suspended my account and the reason is I did not make payment I provide all the proof and submit transection id . I call customer service more than 5 or 6 time but they give me only time 1 hour, 4 hour and now 24 hour, my question is why I suffer when I make payment . All the time they say sorry, or I understand it's a worst service.