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[Resolved]  ACT Fibernet — act fibernet broadband internet not working since 25 days

Dear sir/madam,

I have raised the following service requests on 25 september and october 15, 2019. I have been facing the internet connectivity issue. The service requests gets closed without any intimation to the customer i have re-opened the call numerous times more than 15 times. Still the issue is not resolved.
Please penalize the act network, its the worst network. They don't have courtesy to call the customer and issue is not resolved yet.

Sr no.: [protected]
Sr no.: [protected]

These people are closing sr without resolution.
Complaint marked as Resolved 2019-11-30 13:28:07

Complaint Status


[Oct 18, 2019] customer support has been notified about the posted complaint.
Verified Support
ACT Fibernet Customer Care's response Oct 23, 2019
Hi Ramakrishnagt,

We regret the inconvenience caused. Please be assured that our team is looking into this.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Concerned authority of grievance

=> click on Central Government

=>select Ministry/Department => Telecommunication

=> Description

=> security code

=> submit

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