[Resolved] ACT Fibernet — act-fibernet data connection issue has started once again now today - account no[protected]
Coimbatore South, Tamilnadu, India
Cc.p.balu on May 20, 2019
It is strange that even after complaining on 18th may, the problem is not yet solved as on now 20th, may, 2019 (10.40 am).
The disturbance happens frequently and continuing for longer duration with out net connection. Please also see the recent past histories; it happened on 02/05/2019 and restored after (07/05/2019).
Now more than 2 days, but still waiting for the net connection.
The quality goes down day-by-day.
This type of poor quality of service is not expected from the reputed organisations like act.
Complaint marked as Resolved 2019-05-21 12:53:34
Now today (21/05/2019), we got the information that the connection is restored. Thank you for restoration of net connection after more than 3 days of disconnection. Please see the recent past history and check the quality of service. The previous disconnection happened at 3.15 PM on 07/05/2019. It was restored on the same day. The another disconnection happened at 6.30 PM on 02/05/2019. It was restored at 10.00 AM on 05/05/2019. Kindly try to improve the quality of service.
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