[Resolved] ACT Fibernet — act fibernet has taken 6 months advance but not giving connection

Hari765

from Hyderabad, Telangana

Address:

Hyderabad, Telangana

I have paid 6 months advance on 2nd august 2019 for an internet connection. After that the agent is not responding to my phone calls and whats app messages. When i call customer care, they said they will resolve the issue within 24 hours every time i call but no action is taken so far. They are simply cheating the customers and stealing money and wasting our valuable time.

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Sep 20, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2019

ACT Fibernet Customer Care's response We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Aug 20, 2019

Updated by Hari765 Hi,

My Contact number [protected] and City is Hyderabad

Verified Support

Aug 20, 2019

ACT Fibernet Customer Care's response Dear Valued Customer,

Thank you for sharing the details. We have put this on priority with our team.

Regards,

Team ACT Fibernet