Act Fibernet — act fibernet has taken 6 months advance but not giving connection

 
2 Reviews
Hyderabad, Telangana, India
 Hari765 on Aug 16, 2019
I have paid 6 months advance on 2nd august 2019 for an internet connection. After that the agent is not responding to my phone calls and whats app messages. When i call customer care, they said they will resolve the issue within 24 hours every time i call but no action is taken so far. They are simply cheating the customers and stealing money and wasting our valuable time.

Complaint Status


[Aug 18, 2019] Beam Telecom / ACT customer support has been notified about the posted complaint.
Verified Support
Beam Telecom / ACT Customer Care's response, Aug 20, 2019
We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.
Updated by Hari765, Aug 20, 2019
Hi,

My Contact number [protected] and City is Hyderabad
Verified Support
Beam Telecom / ACT Customer Care's response, Aug 20, 2019
Dear Valued Customer,

Thank you for sharing the details. We have put this on priority with our team.

Regards,

Team ACT Fibernet
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi,

My Contact number [protected] and City is Hyderabad.

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    phone
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    +91 40 6627 2727
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    New Door 49, Velachery Main Road, Pallikaranai, Chennai, Tamil Nadu, India - 600000
    Act Fibernet - act fibernet has taken 6 months advance but not giving connection