[Resolved] ACT Fibernet — agreed to waive off the shifting charges, false agreement | |||||
Hi, I have recently relocated from Koramangala to Benson town and i have requested the ACT guys to disconnect the connection as i was willing to go for another connection but there executive ensured me that they can waive of the shifting charges and requested me to go for ACT alone., now the bill has come and they have charges me the shifting charges and when ask them to waive off based on the earlier commitment given this is what they have to say Dear Mr Varghese, Greetings from ACT Fibernet! We regret the inconvenience caused to you. As per the update from billing team, waiver cannot be processed. Due to which intimation was given, that shifting charges will be applicable when request was raised. Note: You can download My ACT APP for your Android and iOS devices Visit: https://goo.gl/bF0mGd & https://goo.gl/V0RD4z respectively. We are always happy to serve you. Thanks & Regards, Rekha Please look into this... Was this information helpful? | |||||
Apr 9, 2018 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Mar 09, 2018 ACT Fibernet Customer Care's response Dear Customer, We are sorry to know about this. Please share your contact number and city name; we will get in touch with you. Regards, ACT Fibernet | |||||
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+91 91 2121 2121
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Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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Please find the details
Name: Vargheese Vettukallel
ACCOUNT NO :[protected]
City: Bangalore
Mobile: [protected]
Thank you for sharing your details, we will get in touch with you.
Regards,
ACT Fibernet