[Resolved]  ACT Fibernet — broadband installation not done

Address:	Bangalore, Karnataka, 560062
Website:	www.actcorp.in

- inspection done for feasibility for broadband connection 28-nov-2018
- payment for 6 months subscription done on 28-nov-2018
- application registered on 29-nov-2018
- technician visited on 30-nov-2018 and informed junction box need to be installed. Permission granted from my side
- no response after that
- multiple follow ups were done from my end
- on 07-dec they informed the connection is not feasible since the switch is full and it takes 30-45 days. They offered to refund my money
- i am demanding them to refund with penalty of rs. 10000 for breach of trust.
- act is not agreeing to pay penalty.

Account number:[protected]
Ticket number: sr[protected]