| Address: | hyderabad, hyderabad |
I have requested for disconnection of service on 5th September 2021, below is the reference, without my knowledge the account got reactivated with this reference number ID-SR[protected], I am not sure who activated this service and how it got activated, without my approval how act team will activate the service, even I did not make any call for reconnection of service, now got a message that due is Rs 303.7. it's my humble request that please remove the mobile number from your data list otherwise your act people will call and simply activate the service without customer approval, for your survival benefits don't activate the disconnected accounts. This is something bad strategy for reactivating connections
when I was calling customer service and asking about the billing enquiry simply they are disconnecting the call. worst experience with helpline guys.
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Dear Patron, Your request for disconnection of service is registered with Ref No SR[protected]. We will update you in 48 hrs.
Your request SR[protected] is tentatively expected to be resolved by 9/7/2021 08:57:38 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app
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