[Resolved]  ACT Fibernet — complaint - new fibernet installation

Address:

A-25, Mohan Co-Operative Industrial Estate, Mathura Road, New Delhi - 110044

Hi, my name is garima kapoor

I requested for a new fibernet connection to be installed and paid an amount of rs. 1179.00 on 27-may-2020, however, no tech has called in yet for the installation. Receipt received on 29th may for the payment made.

The local rep ([protected]) who introduced me to this plan has gone mum and is not answering my calls - i have been trying to reach him for days with no luck at all.

I am really disappointed with the type of initial impression - very poor services.
The payment details are enclosed for the reference.

I have raised the same concern on twitter, linkedin, emails but there is no hope. Also i have seen many people complaining on linkedin that they have taken the payment and no one has visited for installation. Attaching all the documents i have, expecting justice.