ACT Fibernet — complaint - new fibernet installation
A-25, Mohan Co-Operative Industrial Estate, Mathura Road, New Delhi - 110044, India
GGarimaKapoor on Jun 2, 2020
Hi, my name is garima kapoor
I requested for a new fibernet connection to be installed and paid an amount of rs. 1179.00 on 27-may-2020, however, no tech has called in yet for the installation. Receipt received on 29th may for the payment made.
The local rep ([protected]) who introduced me to this plan has gone mum and is not answering my calls - i have been trying to reach him for days with no luck at all.
I am really disappointed with the type of initial impression - very poor services.
The payment details are enclosed for the reference.
I have raised the same concern on twitter, linkedin, emails but there is no hope. Also i have seen many people complaining on linkedin that they have taken the payment and no one has visited for installation. Attaching all the documents i have, expecting justice.
[Jun 02, 2020] ACT Fibernet customer support has been notified about the posted complaint.
Verified SupportACT Fibernet Customer Care's response Jun 09, 2020
We regret the inconvenience caused. Please be assured that our team is looking into this.
|1 Comment Updated:||Share0Tweet0|