ACT Fibernet — Connection not provided

ACT Fibernet — Connection not provided

P Prateek2021 May 16, 2021 May 22, 2021 This thread was updated on May 22, 2021

I had payed the amount on 14th may saying that connection will surely be done in 48hr but today the technician says that the switch does not have space and will take 7 days. The salesman is not lifting the call too. Refund my money. Was this information helpful? No (0) Yes (1)
ACT Fibernet customer support has been notified about the posted complaint. Verified Support May 17, 2021 ACT Fibernet Customer Care's response Hi Prateek, We regret the unpleasant experience you've had. We have your details and will get in touch with you. May 18, 2021 Updated by Prateek2021 I received a message today that the connection will be done by 19th may and I also received an email that the connection will be done by 23rd may I don't know which one is true no good response from ACT. May 22, 2021 Updated by Prateek2021 Today 22nd may a representative came to my house to check for the connection again after 1hr of his checking he says it will take another 5 days due to system upgrade. When I call the support they say it will be done tomorrow . Complete fraud by ACT company. All the calls have been recorded by me and will be escalated further soon.
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