[Resolved] ACT Fibernet — False Promise

kak1

from Hyderabad, Telangana

Oct 9, 2021

Address:

Madhapur, Hyderabad

ON 04/10/21, i raised a complaint return by balance amount after disconnection of connection. till today i didn't receive any call & Ticket is closed. Today again i called Customer Care executive told problem will be solved by tomorrow (10/10/21 12:00PM) but Received Message problem will be solved with in 5 working days.

Was this information helpful?

No (0)

Yes (1)

Oct 13, 2021

Complaint marked as Resolved

No Steps was taken by the Company, i didn't receive any call or Mail.

ACT Fibernet customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2021

ACT Fibernet Customer Care's response We regret the inconvenience caused. Please be assured that our team is looking into this.

Oct 11, 2021

Updated by kak1 ON 04/10/21, i raised a complaint return by balance amount after disconnection of connection. till today i didn't receive any call & Ticket is closed. Today again i called Customer Care executive told problem will be solved by tomorrow (10/10/21 12:00PM) but Received Message problem will be solved with in 5 working days.

Verified Support

Oct 14, 2021

ACT Fibernet Customer Care's response Hi, We regret the inconvenience caused. Please share your account number for us to assist you further.

Oct 15, 2021

Updated by kak1 AC no[protected]