[Resolved]  ACT Fibernet — Frequent Network Problem Twice in a week

Address:

Kesavan Street, Madhavaram, Chennai-600060

Iam Rathinaraj from Kesavan Street, Madhavaram, Chennai. I am using your ACT network more than 1 year and I am being faced internet problem weekly twice which is approximately 8 days no net service in our Assisi Nagar Area in Madhavaram, Chennai-600060. I have raised complaints every time which are resolved after 4-6 hours, such as happening every week twice a day which has been affecting my routine work.
I have only your customer care number which has raised the complaint ticket but who will take this consistent issue for twice a week and who will provide our 8 days lost internet hour pay. Every month we are paying the bill on time otherwise you have cut the network connection. Hence How I can claim due to this inconsistent network availability.

I would like to inform you that I am measuring the internet unavailability time in day with your ticket proof and would like to know what way i can reclaim my hours otherwise I would take a legal action against ACT Network Services.

This is for your kind information to avoid frequent network problems in the daytime.