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[Resolved] ACT Fibernet — Gx box not installed .. payment done 2200..need solution
We registered for GX box installation on 15 sep 2022.. The customer service people told me to pay ₹2200 for installation to start the process..They said box will be installed by 21 st September.. But they closed the ticket without installation.technician didn’t contacted us..whenever I spoke to customer service they said we will escalate ur request..but work is not done..I need an installation asap…ticket no isSR[protected] it’s really frustrating as we need Internet for WFH.
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Oct 24, 2022Complaint marked as Resolved
ACT Fibernet customer support has been notified about the posted complaint.