[Resolved]  ACT Fibernet — Gx box not installed .. payment done 2200..need solution

We registered for GX box installation on 15 sep 2022.. The customer service people told me to pay ₹2200 for installation to start the process..They said box will be installed by 21 st September.. But they closed the ticket without installation.technician didn’t contacted us..whenever I spoke to customer service they said we will escalate ur request..but work is not done..I need an installation asap…ticket no isSR[protected] it’s really frustrating as we need Internet for WFH.
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Oct 24, 2022
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2022
ACT Fibernet Customer Care's response
We regret the inconvenience caused. Please be assured that our team is looking into this.
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