[Resolved]  ACT Fibernet — HI have been following up with ACT customer care from last 24 hrs. They have to refund my money which was taken for new connection

Address:Bangalore

Hi have been following up with ACT customer care from last 24 hrs. They have to refund my money which was taken for new connection, But connection is not given stating its not feasible. I have sent multiple emails with my correct bank details where i need the money back. But no one gets back from ACT.
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Aug 21, 2022
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2022
ACT Fibernet Customer Care's response
Hi, We regret the inconvenience caused. We will arrange a call back from our concerned team.
Jul 06, 2022
Updated by Glitzz
Hi have been following up with ACT customer care from past few days. They have to refund my money which was taken for new connection, But connection is not given stating its not feasible. I have sent multiple emails with my correct bank details where i need the money back. But no one gets back from ACT.
Jul 10, 2022
Updated by Glitzz
Hello Team,
I am experiencing the same issue where i have asked for a refund and they have not paid the amount and every time i call them they say 24 hrs some one from Finance team will call and re fund the amount, but no one calls.
Looks like ACT is a cheaters company and they want eat Customer money.
They have also blocked my number.
I will have to raise a consumer complaint on this and publish that ACT is Fraud company in all leading social media sites.
Pls help else i have to do this
I am Shobhana from Bangalore
Verified Support
Jul 20, 2022
ACT Fibernet Customer Care's response
We tried calling you but were unsuccessful. Request you to share an alternative contact number or a favorable time.
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Hi have been following up with ACT customer care from past few days. They have to refund my money which was taken for new connection, But connection is not given stating its not feasible. I have sent multiple emails with my correct bank details where i need the money back. But no one gets back from ACT.

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