[Resolved]  ACT Fibernet — Illegal drawn KEB power connection without any information to landlord

Dear Sir/Madam

With reference to said subject please find summary below

1) on inspection of my property ( opp to ultra lab) Door number11/50hulimavu krishna layout hulimavu bg road bangalore you're company has installed electric divice by illegal method

2) on enquiry with the mobile number[protected]Dhanu raj) written on the device he was very careless and rude and told we have advocate panel it's not only you're property there are more number of case like this also he told I have pasted commercial poster for marketing purpose illegally on KEB electric poles also you do what you want

3) I have approached hulimavu police on 13.05.2022 @around 3 pm station narrated above incident immediately they have called you're ACT company employee Mr danu raj advised him to amiable close the said issue

4) on the same Mr danu raj came and disconnected the ACT connection I have video & photos of his act he told it has been like this for last 4 years

5) when enquired about 4 years electric bill he again took U turn and after repeatedly asked him he finally gave you're email id

6 ) now I have enquired with electrician who has visited spot have told due the ACT instrument there has been increase in the KEB meter reading which on amount per month accounts to Rs 300

7 ) That's 4 years means 48 months which comes to Rs 14400

8 ) kindly pay siad amount to below account immediately

9 ) Attachment :
A) customer id and instrument number given by you're employee

b) Photo of you're person disconnect ACT instrument

Kindly act on illegal activity fone by you're employee and your company M/S ACT

Kindly give me solution for the same

I have complet video footage of this act of illegal activity carried by employee Mr Dhanraj

Also I have written to ACT company nidal officer Mr vijay but no positive response from Mr vijay very sad

Kindly help me
+3 photos
Was this information helpful?
No (0)
Yes (0)
Jun 30, 2022
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
May 26, 2022
ACT Fibernet Customer Care's response
We regret the inconvenience caused. Please be assured that our team is looking into this.
Jul 14, 2022
Updated by Manjuh
It's not solved please don't mark as solved I have not any communication on the same
Jul 14, 2022
Updated by Manjuh
Resolved it's biggest joke even you people have blindly accepted how ? till date it's not resolved there Nodial officer of Bangalore Mr Vijay has accepted about the said illegal activity by M/S ACT but no solution please mark this as unresolved
Complaint comments 

Comments

What was the provided resolution ?
Manjuh's [Complaint's author] reply, Jul 14, 2022
Resolved it's biggest joke even you people have blindly accepted how ? till date it's not resolved there Nodial officer of Bangalore Mr Vijay has accepted about the said illegal activity by M/S ACT but no solution please mark this as unresolved

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4523
    Pending
    516
    Resolved
    2323
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information