[Resolved] ACT Fibernet — internet broadband service

Ajitkchoudhary

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Moved to act fibrenet 12 months + 2 months and free router plan on april 30, 2019. Made payments for the plan on may 2, 2019. But till today evening i. E. May 5, 2019 did not get the router. Called act service center numerous times but getting the same parroted response that escalating this give us 24 hrs.in spite paying the amount not able to use act internet.

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Jun 9, 2019

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

ACT Fibernet Customer Care's response Dear Ajitkchoudhary,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Regards,
ACT Fibernet

May 06, 2019

Updated by Ajitkchoudhary Mobile : [protected]; City : Hyderabad

May 06, 2019

Updated by Ajitkchoudhary Today again I called the customer care and they again told me that router will be delivered by tomorrow END of the day. This is the answer I am hearing since last so many days when ever I am calling them. As I have paid the entire amount I am trapped with them.