Act Fibernet — my pc was burnt due their negligence

 
2 Reviews
Bengaluru Urban, India
 SHACHINDRA SACHU on Jan 7, 2019
As usual my i used my computer and switched off during the night before sleep.
There was a loud sound in the middle of the night and when i woke up in the morning tried to turn on my PC it did'nt.
Later when i opened my CPU cabinet it was burnt.
There was an High voltage Current been passed through the ACT fibernet cable to my CPU.
I immediately raised the complaint for my loss and after too many reports and request the ACT team finally did not admit their fault and said it was not their mistake.I was in great trouble with out PC and without internet.
It was very clear that there was a High Voltage Current from the cable of ACT.
Being a Valuable customer since 1 year i was really frustrated by the way ACT treated me.
I need my PC back. I want ACT to compensate my loss.
Here after i want to alert other ACT users that the same wont happen.

my pc was burnt due their negligence
my pc was burnt due their negligence
my pc was burnt due their negligence

Complaint Status


[Jan 08, 2019] Beam Telecom / ACT customer support has been notified about the posted complaint.
Updated by SHACHINDRA SACHU, Jan 07, 2019
Lan Port

my pc was burnt due their negligence
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi !
I my bill payment was made twice can I get refund !
Money was debited twice so please refund the amount as soon as possible!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    45%
    Complaints
    1698
    Pending
    514
    Resolved
    629
    phone
    +91 80 6638 9385
    +91 40 6627 2727
    +91 80 4284 0000 [Customer Care]
    location
    New Door 49, Velachery Main Road, Pallikaranai, Chennai, Tamil Nadu, India - 600000
    Act Fibernet - my pc was burnt due their negligence