[Resolved] ACT Fibernet — new broadband connection installation

Srishylam karre

Address:

Hyderabad, Telangana

My caf no.[protected].
I paid for new broadband connection and act fibernet executive said that installation completed within 24hrs but its not yet installed till now. I called executive they are said that we are look into this issue. Whenever i called they answered like that only. After that i raised complaint ticket no. Sr[protected]. After complaint also issue not resolved
Pls resolve this issue as earliest possible.
Thanking you

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Mar 5, 2020

Complaint marked as Resolved

very bad service

customer support has been notified about the posted complaint.

Mar 04, 2020

Updated by Srishylam karre My consumer application form and payment receipt notification attached here

Verified Support

Mar 04, 2020

ACT Fibernet Customer Care's response Dear Valued Customer,

This is not the experience we want you to have. We have put this on priority with our team.

Regards,
Team ACT Fibernet

Mar 04, 2020

Updated by Srishylam karre How long I am waiting if you r not capable to do so please refund back my money

Mar 04, 2020

Updated by Srishylam karre What is status of my complaint.

Mar 05, 2020

Updated by Srishylam karre No response

Verified Support

Mar 06, 2020

ACT Fibernet Customer Care's response Dear Valued Customer,

We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance use our Mobile App (http://is.gd/actapp ) or mail us on: [protected]@actcorp.in