[Resolved] ACT Fibernet — No broadband Internet service since 3 days

MubeenShareef

from Mumbai, Maharashtra

Jul 2, 2022

Address:

Act Fibernet

Had lodged complaint Received messages:
On 30/06/2022 at 9:06 pm
Your ACT Fibernet Ticket no: SR[protected] has been registered. Our team will ensure fastest possible action

On[protected]. at 10:09 pm
Your ticket SR[protected] is tentatively expected to be resolved by 01-Jul (DD/MM) between 16:00 to 19:30. Team ACT

On[protected]. at 1:25 pm
Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 02-Jul(DD/MM) 19:30 to 21:00. Team ACT

Sent emails to Hyderabad Nodal Officer, Appellate Authority, support, team act etc., but response

Even after getting Internet services I need to penalise the act fibernet

Pls initiate my complaint and take serious action

Thank you

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Aug 12, 2022

Complaint marked as Resolved

ACT Fibernet customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

ACT Fibernet Customer Care's response Hi, We regret the inconvenience caused. We will arrange a call back from our concerned team.

Verified Support

Jul 11, 2022

ACT Fibernet Customer Care's response We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance use our Mobile App https://bit.ly/3jjgLTj or mail us at: [protected]@actcorp.in.