Show menu
Ask a Question FAQ Sign in

[Resolved]  ACT Fibernet — no resolution despite multiple mails/calls

We had a terrible experience when we shifted to a new location. It has been 10 days we are chasing the team for updates. ACT has a bunch o[censored]nprofessionals who are not even curteous towards customers. Executives dont pick up the calls and never respond to messages, even the nodal officer is a mere puppet. The executives have time to close the unresolved request but cannot help the customers. We have lost complete trust in your services. Dear Customer, Ticket no SR[protected]

no resolution despite multiple mails/calls
Complaint marked as Resolved 2019-07-23 11:28:05

Complaint Status


[Jun 13, 2019] customer support has been notified about the posted complaint.
Verified Support
ACT Fibernet Customer Care's response Jun 18, 2019
Dear Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

My act internet not working suddenly. The router is showing 3 green LED glowing. Please attend immediately
ACT Fibernet Customer Care's response, Jun 21, 2019
Verified Support

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    53%
    Complaints
    2917
    Pending
    470
    Resolved
    1354
    phone
    +91 72 8899 9999
    +91 91 2121 2121
    location
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010