[Resolved]  ACT Fibernet — no resolution despite multiple mails/calls

Address:Hyderabad, Hyderabad, Andhra Pradesh, 500084

We had a terrible experience when we shifted to a new location. It has been 10 days we are chasing the team for updates. ACT has a bunch o[censored]nprofessionals who are not even curteous towards customers. Executives dont pick up the calls and never respond to messages, even the nodal officer is a mere puppet. The executives have time to close the unresolved request but cannot help the customers. We have lost complete trust in your services. Dear Customer, Ticket no SR[protected]
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Jul 23, 2019
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2019
ACT Fibernet Customer Care's response
Dear Customer,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
Complaint comments 

Comments

My act internet not working suddenly. The router is showing 3 green LED glowing. Please attend immediately
ACT Fibernet Customer Care's response, Jun 21, 2019
Verified Support
We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

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    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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