[Resolved]  ACT Fibernet — No service provided

Address:

Act fibernet (Visakhapatnam)

This is Hemanth Regala, I referred my cousin Bachala Yashwant for the New Connection with ACT fibernet on Mar 7th 2021, paid the amount Rs: 2121/- on the same day through ACT Mobile APP.

They promised to provide me with the services within 24 hours.

We are on Mar 15th 2021, it's been 8 DAYS, none of their team or member came to my house OR at least tried contacting me or my cousin.

Even my calls got ignored several times when I try to reach their sales executive(who promised the services within 24 hours of time)

I have been calling their customer care everyday and always they are answering like "Sorry for the delay, we are keeping this request in HIGH and today our technician will get back to you". The same answer I have been hearing for a week now and NO body called me on this request.On top of it they are closing the complaints without my consent.

I'm very much disappointed with the service, I felt like I was cheated and not sure whether they will provide me with the service.