[Resolved]  ACT Fibernet — please refund and didn't get new connection still

Address:

Bangalore, Karnataka, 560066

I am existing customer of act fiber. Recently i was shifted from hyderabad to bangalore. I raised a request for deactivation of act account in hyderabad and new connection in bangalore as per act customer care advise. Account got deactivated in hyderabad. But, still i am waiting for new connection in bangalore from 2 weeks. I am always getting same reply from customer care team like "technician will call you and activate the new connection in two days". Due to which, i am unable to work from home and not able to attend skype calls. Even i paid half-year amount in the month of feb @ hyderabad and i have around more than 900 rupees in my previous account (I. E., hyderabad). I had plan to take new connection in bangalore and transfer the balance to new account. But, still waiting for new connection in bangalore. So, i am requesting act team either give new connection or please refund balance amount to my bank account. I will go with some other internet provider. I cannot wait and hear same repeated statements again and again. Please do the needful.

I sent e-mail bangalore nodal offer and appellate team. There is no response from them yet.