[Resolved]  ACT Fibernet — Refund issue

Address:Hyderabad

Intially Act sales called me and he was sure about new connect in my locality and asked me to pay for installation which i did. After 7 days also installation was not complete after multiple follow ups with act pathetic customer care team .they asked me to cancel the installation since they couldn’t able to establish new connection .they told me that refund will be credited after 3 business days. It’s been 15 days still no refund, i called customer care 100 times but they don’t want to help ans without my consent they are keep on closing the refund ticket SR[protected] .. what a pathetic service . It is my mistake to choose act when most of friends not recommend this provider .I NEED MY REFUND ASAP
Was this information helpful?
No (0)
Yes (0)
Jul 16, 2022
Complaint marked as Resolved 
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2022
ACT Fibernet Customer Care's response
We regret the inconvenience caused. Please be assured that our team is looking into this.
Verified Support
Jul 29, 2022
ACT Fibernet Customer Care's response
We have processed the refund and it will take around 10 working days to credit in your account.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4525
    Pending
    514
    Resolved
    2325
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information