[Resolved]  ACT Fibernet — Refund not received: SR[protected]

Extremely poor and unacceptable response from ACT.
How many people's money are you stealing Nodal Officer Mr. Shreyas Bangera?

I have paid Rs:7682 towards ACT Fibernet Account No[protected] on 02/10/2020 i.e. 10th October.
Since then there has been absolutely no response to set up the connection.
So, I applied for a refund request. Request number- SR[protected].

Each time I call the customer service number, they ask for 7 days. And the 7 days after that 7 more days.
This is unacceptable behaviour from ACT and they are giving lame excuses to not refund the money on time.

I have been promised refund in 7 days (on email). And I have not received it yet. Please refund my money.
It's my hard earned money.